Reviews for FREARSONS, BELPER
5/5 from Peter
3 years ago
3 years ago
Amazing place!
Went in with 2 watches repair to repair, excellent and friendly service.
Both watches fixed in about 10mins and a VERY reasonable price.
Great range of products on offer too.
5/5
3 years ago
3 years ago
Efficient and friendly service changing watch straps
5/5 from Jane
3 years ago
3 years ago
Great service - thanks for fixing my watch Steve!
5/5
3 years ago
3 years ago
Absolutely stunning workmanship, highly recommended! The 'in house' jeweller altered the size and replated a wedding ring for me that had broken, so happy with the results. Thank you.
Additionally, the shop in itself is well worth a visit, so many lovely things to gift. I will be back for future birthday and xmas presents.
5/5 from Laura
3 years ago
3 years ago
Lovely little jewellery shop, Has some amazing pieces. Love my bumble bee necklace and green Amber earrings.
5/5 from Jonathan
4 years ago
4 years ago
Wanted a birthday gift for my wife. Member of staff couldn't have been more helpful and even put a bow around the present! Best shopping experience I've had in ages!
5/5 from Angela
4 years ago
4 years ago
Fantastic jewellers with lots of really lovely pieces, clocks, ornaments and more!. Customer service is second to none with the staff being super helpful, friendly and professional.
5/5 from Chris
6 years ago
6 years ago
Bought a wrist watch from the shop recently and took it back to have the bracelet loosened. During my chat with Maxine, I expressed my dissatisfaction with my choice because I found the day/date display distracting and wished I had thought of that before purchasing it.
To get to the point, today, I ended up with a replacement for my bad choice and a bracelet fitted because I did't want the supplied leather strap, and all without having to pay anything extra.
Maxine and her colleague (name unknown) were not only most helpful, but provided a standard of service I very rarely see these days.
5/5 from Adam
8 years ago
8 years ago
Frearsons is my go to place when I need watch batteries and straps.
The staff are always friendly and polite.
A good local trader.
2/5 from Brian
12 years ago
12 years ago
Very disappointed with this watch repair business. I took a Seiko watch in for repair on the 18 Nov 2014 and was asked to pay £2 postage to have it sent to their local repairer for an estimate. On checking the receipts later I found that I had been charged twice for the postage. I was informed that the shop would phone the following Saturday to let me know what the cost of repairs would be... no phone call was received and I ended up having to telephone them.
I was told by a male person that the watch had water inside and needed to go to Seiko UK for repair. I told him to go ahead and send the watch to Seiko. Again I was informed they would contact me once they had an estimate of the cost.
They phoned me on the 16 Dec 2014 saying Seiko want £10 before they will look at the watch. I have told Freasons to forget it because their customer service leaves a lot to be desired. I am going to collect the watch and take it to a more professional establishment for repair. From my experience I would not recommend Freasons to anyone.